Tuesday, February 12, 2013

Security Procedures for Registration Desk

Security Procedures for Staff & Registration Desk

As we grow as a church, we are reminded of our mission - to reach the lost and hurting of this world. Reaching the lost, means welcoming people from all walks of life, with all sorts of histories - some of which are not so pretty. It is with this in mind that we need to refresh our Security Procedures inside Adventure Camp and to make sure that we implement them every Sunday for the safety of the children and of our volunteers and staff.

Following are some important Security Procedures that should be followed each Sunday by the Staff & Registration Desk Team:

  • Two people should be at the Registration Desk when the doors are open (ideally - one staff & one volunteer). 
  • Shut the glass doors promptly after the Worship countdown has ended and the last family leaves for Worship. At this time the staff person may leave the Registration area for their second post. 
  • If a family arrives late, they can be buzzed in by the Registration Desk Attendant.
  • If an adult wishes to enter Adventure Camp during the service (and they don't have a child with them) they must show a "receipt or tag" for entry. Basically, only parents and volunteers should be allowed inside Adventure Camp during it's "Secure Lock-down" time. 
  • Volunteers can be identified by their shirts. We also have a link to the current volunteer and staff schedules on the desktop of the computer closest to the Toddler Room. Volunteers not wearing a shirt, must wear an apron.
  • In the event of an emergency, the phone on the Registration Desk can dial 911 and other outside numbers. Also, use the "Spark" instant message tool to send a "help/911" message to the tech room.
  • If at any time a volunteer or staff member feels insecure or threatened, they should leave their station and seek help immediately.
  • The Registration Desk volunteers and staff have the right to ask adults who are not parents to leave the Adventure Camp wing during "Secure Lock-down" and/or to refuse entry for any non-parent adult.